GSO_Grid_RHSThe 12th Global Sourcing Workshop GSW correct logo image

               21-24 February 2018

Workshop Programme (download as PDF)

Day 1: Wednesday February 21 2018, Planibel Hotel, the bar area.18:00: Registration and Reception (Drinks and Canapé)18:45-19:00: Welcome and agenda 19:00-20:00: Reception
Day 2: Thursday February 22nd 2018, Planibel Hotel, Van Gogh Meeting Room 
Session 1: Studies about Intelligent AutomationSession chair: Jens Dibbern
13:30 – 14:00 GSW18-21: Smart Sourcing: Cognitive Automation at Zurich InsuranceAuthors: Leslie Willcocks, Gero Gunkel and Mary Lacity(Discussant: Vipin Suri)
14:00 – 14:30 GSW18-14: Probing the interplay between automation tools and human experts in information-intensive work processesAuthors: Joona Ruissalo, Esko Penttinen and Aleksandre Asatiani(Discussants:  Armin Heinzl and Philipp Hoffmann)
14:30 – 15:00 GSW18-12: Knowledge Process Automation (KPA): The Next Transformation Lever for Expertise Shared Services, Knowledge Process Outsourcing (KPO) and Centers of Expertise (COE)Authors: Vipin Suri, Marianne Elia, Jos van Hillegersberg and Pavan Arora(Discussant:  Leslie Willcocks)
15:00 – 15:10 Break
15:10 – 15:40 GSW18-18: Build and Outhink - Creative Disruption with Cognitive Business from Inside OutAuthor: Sirkka Jarvenpaa
Session 2: Studies about Multi-SourcingSession chair:   Armin Heinzl     
15:40 – 16:10 GSW18-15: How Vendors Coopete: Vendor Practices in Coopetitive Software Development MultisourcingAuthors: Thomas Hurni, Thomas Huber and Jens Dibbern(Discussant: Julia Kotlarsky)
16:10  – 16:30 Coffee break
16:30  – 17:00 GSW18-23: Modes of control, focus of Control, and Task Interdependence: Examining Control in Information Systems Multi-SourcingAuthors: Oliver Krancher, Julia Kotlarsky, Ilan Oshri and Jens Dibbern(Discussant: Sirkka Jarvenpaa)
17:00 – 17:30 GSW18-03: Lessons in multi-sourcing transition by the digitally disrupted:  A case studyAuthors:  Michelle Hurdle

(Discussant: Bart van den Linden)

 Session 3: Studies about Cloud ServicesSession chair: Sirkka Jarvenpaa     
17:30 – 18:00 GSW18-09: Gravitation of SaaS-Centric Cloud PlatfoAuthors: André Halckenhäußer, Armin Heinzl and Kai Spohrer(Discussant: Jos van Hillegersberg)
18:00 – 18:10 Break
18:10 – 18:40 GSW18-27: Customer Relationship Management Cloud Services at Standard Chartered BankAuthors: Graham Costello and Leslie Willcocks(Discussant: Thomas Hurni)
18:40 – 19:10 GSW18-22: What happens when Cloud Computing endsAuthors: Kiron Ravindran 
19:30 22:00 Workshop dinner at Ristorante Pepita Café 
Day 3: Friday February 23rd  2018, Planibel Hotel, Van Gogh Meeting Room
Session 4:  Studies about Governance (I) Session chair: Erik Beulen
13:30 – 14:00 GSW18-02: Knowledge Boundary Spanning Mechanisms in a Shared Services Centre ContextAuthors: Dragos Vieru, Simon Bourdeau and Mélissa Bourdeau(Discussant: Aleksandre Asatiani)
14:00 – 14:30 GSW18-08: The need for boundary spanners in a global insourcing strategyAuthors: Björn Johansson(Discussant: Yunmo Koo)
14:30 – 15:00 GSW18-07: Identifying Successful Outsourcing Capabilities from a Bilateral Perspective: A Set-Theoretic Configurational ApproachAuthors: Yunmo Koo, YoungKi Park and Jea-Nam Lee(Discussant: Kevan Penter)
15:00 – 15:10          Break
Session 5   Studies about Governance (II) Session chair: Leslie Willcocks 
15:10 – 15:40 GSW18-01: Implementing and Contracting Agile and DevOps: a survey in the NetherlandsAuthors: Erik Beulen(Discussant:  Erik Wende)
15:40 – 16:10 GSW18-10: The role of willingness and motivation in the art of start: A case study of IT SME supplier selection and developmentAuthors: Toan C. Nguyen, Erik Wende and Gerhard Schwabe(Discussant: Albert Plugge)
 Session 6 Studies about Governance (III) Session chair: Julia Kotlarsky
16:10 – 16:40 GSW18-24: Control Mechanisms and Social Ties: The Effect on Sourcing PerformanceAuthors: Ilan Oshri, Eleni Lioulio, Alex Gerbasi and Angelika Zimmermann(Discussant: Thomas Huber)
16:40 - 17:00 Coffee break
17:00 – 17:30 GSW18-26: A Risk Mitigation Framework For Explaining The Influence Of The CEO’s Origins On The Selection Of An Outsourcee Host CountryAuthors: Myriam Raymond(Discussant: Jonas Hedman)
17:30 – 18:00    18:00-18:30 GSW18-25: A study on the collaborative process of IT-related innovation between outsourcer and service providerAuthors: Bart van den Linden(Discussant: Björn Johansson)   GSW18-20: IT Competence Sourcing and Digital Maturity Author: Giovani Vaia and Daria Arkhipova (Discussant: Myriam Raymond)
18:30 – 19:10 Panel about Intelligent Automation and OutsourcingChair: Ilan Oshri Panellists: Leslie Willcocks, Vipin Suri and Albert Plugge
19:30 - 22:00   Workshop dinner at Ristorante La Lisse
Day 4: Saturday February 24th  2018, Planibel Hotel, Van Gogh Meeting Room
Session 7: Studies about Sourcing ModelsSession chair:    Albert Plugge
09:00 – 09:30 GSW18-17: Social Entrepreneurship: Insourcing Model for an Inclusive Business ModelAuthors: Sirkka Jarvenpaa
09:30 – 10:00 GSW18-04: Understanding the value proposition for OBPO captive centresAuthors: Kevan Penter, Brian Perrin and Graham Pervan(Discussant: Ian Herbert)
10:00  - 10:30 GSW18-05: ‘Earn-to-Learn’: A response to the challenges for graduate accounting careers through finance transformationAuthors: Ian Herbert, Andrew Rothwell, Louise Glover and Stephanie Lambert(Discussant: Erik Beulen)
10:30 – 10:50 Break
Session 8: Studies about DigitizationSession chair:    Jos van Hillegersberg
10:50– 11:20 GSW18-13: Platform Based Sharing: Who Cares?Authors: Fay Davidson and John Wreford(Discussant: Eleni Lioulio)
11:20  - 11:50 GSW18-11: Exploring Determinants to Create a Service Oriented Enterprise: An Executive Management ViewAuthor: Albert Plugge and Marijn Janssen(Discussant: John Wreford)
11:50 – 12:20 Lunch break
12:20  - 12:50 GSW18-16: Smart Contracts for Global Sourcing ArrangementsAuthor: Jonas Hedman 
12:50 – 13:15       Closing Words 
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