About the Workshop
Increasing globalization and technological developments have contributed to the growth of the outsourcing and offshoring trends worldwide. These trends started in the late 1980s–early 1990s as Information Technology Outsourcing (ITO). This has been expanding to include Business Processes and Services (BPO), and today also covers a wide range of knowledge-intensive and strategic processes and services.
The global IT outsourcing ITO market has increased each year since 1989, when global ITO was only a US$9–$12 billion market. Today outsourcing of IT and business services is has become an almost routine part of management, representing for many major corporations and government agencies the greater percentage of their back office expenditures.
The growth of outsourcing and offshoring affects all industries and organizations, and has also attracted the attention of governments and politicians who are frequently found arguing in favour, or against, these phenomena. In Western Europe and North America, opinions are divided between seeing outsourcing as a potential danger, for example, people losing their jobs that are moved offshore, and as potential benefits – lower costs, accessing skills in short supply, supporting increased scale of expanding businesses. In the developing economies – and we have identified over 125 offshore locations for IT and business services – outsourcing and offshoring are usually perceived positively as bringing new business, foreign investment, and facilitating job creation and economic growth in these countries seeing outsourcing as a potential danger, for example, people losing their jobs that are moved offshore, and as potential benefits – lower costs, accessing skills in short supply, supporting increased scale of expanding businesses.
These phenomena well deserve in-depth study, and this annual Workshop provides a forum for advancement in research approaches and learning.
The First Global Sourcing Workshop that took place in March 2007 addressed aspects relating to the management of knowledge and innovation of IT and business services in global sourcing. Best papers from this Workshop were published in the Special Issue of Journal of Information Technology
in 2008 and in the book Outsourcing Global Services: Knowledge, Innovation and Social Capital
by Palgrave Macmillan, London. The following nine Global Sourcing Workshops took place in France, Switzerland, USA and Italy. In conjunction with the Workshop we have published Special Issue of Information Technology and People
(2009) that focused on social, managerial and knowledge-related aspects of Global Sourcing, and another Special Issue in IEEE Transactions on Engineering Management
(2011) that discussed the impacts of global IS sourcing on engineering, technology and innovation management. We also published Special Issue of teaching cases on global sourcing in Journal of Information Technology Teaching Cases
(2012). In 2016 we celebrated the 10th anniversary of the Global Sourcing Workshop.
Since 2010 we are publishing selected papers as book chapters in Lecture Notes in Business Information Processing
). It is likely that we will publish another book based on the papers from the next Workshop.
The 14th Global Sourcing Workshop will take place in Obergurgl, Austria, December 18-21, 2019. For details see full call for papers