Briefing Papers

TITLE AUTHORS
 "Professional Outsourcing - Location Special" (1)"Captive strategies of the Fortune 250" (pp.6-12) (2)"Choose your partner" (pp.22-31)(1) Oshri and (2) Willcocks
 "Professional Outsourcing Report - RightShoring" (1)"Captive Audience" (pp.10-18) (2)"The Bear Market" (pp.20-28)(1) Oshri and (2) Kotlarsky
 "Professional Outsourcing Report - Your guide to sourcing models"Kotlarsky and Oshri
 "Professional Outsourcing - Passage from India?"Oshri and Kotlarsky
 "New Wave Offshoring: The Non-BRIC Challenge in Business and IT Services"Willcocks, Griffiths and Kotlarsky
 "Mastering high-performance BPO - The Role of Transformational Leaders"Lacity and Willcocks
 "Achieving High Performance in BPO - Research Report"Willcocks, Lacity, Simonson, Sutherland, Hindle and Mindrum
 "Achieving High Performance in BPO - Executive Summary"Willcocks, Lacity, Simonson, Sutherland, Hindle and Mindrum
 "Mastering High Performance BPO: Keys to the Kingdom - Transformational leadership"Lacity and Willcocks
 "Mastering High Performance BPO: Keys to the Kingdom - Strategic F&A Partnering at BP"Willcocks and Lacity
 "Mastering High Performance BPO: Keys to the Kingdom - Collaborative BPO Governance"Lacity and Willcocks
 "Mastering High Performance BPO: Keys to the Kingdom - Domain Expertise and Analytics"Lacity and Willcocks
 "Professional Outsourcing - Take the LSE Outsourcing Health Check"Willcocks
 "Professional Outsourcing - What suppliers would tell you if they could - Part 1"Willcocks and Lacity
 "Professional Outsourcing - What suppliers would tell you if they could - Part 2"Willcocks and Lacity
 "Cloud and the Future of Business: From Costs to Innovation - Part One: Promise"Willcocks Venters and Whitley

 "Cloud and the Future of Business: From Costs to Innovation - Part Two: Challenges"Willcocks Venters and Whitley

 "Cloud and the Future of Business: From Costs to Innovation - Part Three: Impact"Willcocks Venters and Whitley

 "Cloud and the Future of Business: From Costs to Innovation - Part Four: Innovation"Willcocks Venters and Whitley

 "Cloud and the Future of Business: From Costs to Innovation - Part Five: Management"Willcocks Venters and Whitley
 "Professional Outsourcing - New Centre of Power"Willcocks and Griffiths
 "Listen! Open for innovation with information technology"Sørensen, Gear and Elton
 "The Outsourcing Enterprise - The CEO Guide to Selecting Effective Suppliers"Willcocks, Cullen and Lacity
 "The Outsourcing Enterprise - The Power of Relationships"Willcocks and Cullen
 "The Outsourcing Enterprise - Outsourcing in difficult times: Releasing cost but maintaining control"Willcocks and Craig
 "The Outsourcing Enterprise - Step-Change: Collaborating To Innovate"Willcocks and Craig
 "Innovating with ICT - The Executive Challenge"Sørensen and Gear
 "The Outsourcing Enterprise - Building core retained capabilities"Willcocks and Craig
 "The Outsourcing Enterprise - The CEO’s role in delivering strategic advantage"Willcocks and Cullen
 "The Outsourcing Enterprise - The power of relationships"Willcocks and Cullen
 "The Outsourcing Enterprise - The CEO guide to selecting effective suppliers"Willcocks, Cullen and Lacity
 "The Outsourcing Enterprise - Building core retained capabilities"Willcocks and Craig
 "Professional Outsourcing - The Strategist"Willcocks and Middleton
 "Legal Process Outsourcing: LPO Provider Landscape"Lacity and Willcocks
 "It’s not Private, Public or Hybrid: It’s Service Constellation and the Cloud Corporation."Venters, Willcocks and Whitley
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