Third edition of the Handbook of Global Outsourcing and Offshoring is released

The 3rd edition of our book “The Handbook of Global Outsourcing and Offshoring” was released last week. The book offers a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context. 2nd more »

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