The 3rd edition of our book “The Handbook of Global Outsourcing and Offshoring” was released last week. The book offers a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context. 2nd more »
Julia Kotlarsky and Ilan Oshri (together with Sirkka Jarvenpaa and Jae-Nam Lee) are acting as guest editors for a Special Issue of Journal of Strategic Information Systems on Understanding Strategic Innovation in IT and Business Process Outsourcing (JSIS Special Issue in Innovation in Outsourcing CFP FINAL)
Leslie Willcocks published an article in the summer 2013 issue of Professional Outsourcing magazine on assessing locations for business.
Ilan Oshri published an article in the summer 2013 issue of Professional Outsourcing magazine on captive strategies of the Fortune 250 companies. The article is uploaded under “Briefing Reports”.
On June 3rd Julia Kotlarsky gave research seminar at HEC Montreal on “Intitutionalizing as IT Innovation Capability: A Vendor Perspective”.
Ilan Oshri has published a piece on backsourcing on the SSON network: “Backsourcing: Can you do it right” http://www.ssonetwork.com/business-process-outsourcing/columns/backsourcing-can-you-do-it-right/
The Spring Issue of Professional Outsourcing Magazine has published an article by Ilan Oshri and Julia Kotlarsky about Backsourcing (pages 6-11), and an article by Leslie Willcocks and Mary Lacity about Legal Process Outsourcing (pages 48-54)
Julia Kotlarsky gave an invited presentation “Innovation in Outsourcing: What clients want and how vendors can deliver?” at the Nordic IT Outsourcing Innovation and Agility Forum 2013 that took place in Stockholm, Sweden on April 25th.