Third edition of the Handbook of Global Outsourcing and Offshoring is released

The 3rd edition of our book “The Handbook of Global Outsourcing and Offshoring” was released last week. The book offers a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context. 2nd more »

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Introducing The New New Outsourcing

With this blog we welcome to this regular series of articles on the New New Outsourcing.  Every month over the next year we will be posting a substantial piece that describes and assesses our latest research findings. Across this first year the constant theme will be innovation. And indeed a key part of the new, more »

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